Legal · Cookies

Cookie Policy

Which cookies UMAP360 sets, why, and how to manage them. No advertising or tracking cookies — ever.

Last updated: May 2026

1. Overview

What cookies are.

Cookies are small text files that websites place on your device to remember information between visits. We use the term broadly here to also cover similar client-side storage mechanisms (such as localStorage) that the UMAP360 website and dashboard rely on.

This policy applies to the UMAP360 marketing site (umap360.com) and the customer dashboard. It does notapply to the UMAP360 SDK running on our customers’ own websites — those uses are governed by our customers’ cookie policies, not this one.

2. Categories

Essential vs. analytics.

We use two categories of cookies — and only two. We do not use advertising, retargeting, or social-media tracking cookies.

Strictly necessary (always on)

Required for the site and dashboard to function: signing you in, keeping your session valid, remembering your consent choice. These cannot be disabled without breaking core functionality. They are first-party and do not require consent under DPDPA / GDPR / CCPA.

Analytics (opt-in)

Google Analytics, used only on umap360.com to understand aggregate visitor patterns. These cookies are blocked by default and only set if you accept on the consent banner. The dashboard does not load Google Analytics.

3. Inventory

Every cookie we set.

The table below lists every cookie and client-side storage key UMAP360 uses, who sets it, and how long it lives. This inventory is the source of truth — if you find a cookie set by umap360.com that is not on this list, please report it to contact@umap360.com.

Cookie / StorageTypePurposeDuration
Supabase auth tokenFirst-party, Strictly NecessaryUser authenticationSession
umap-session-startFirst-party, Strictly Necessary24-hour session enforcement24 hours
SDK localStorageFirst-party, FunctionalAnonymous identity stitchingPersistent
Google Analytics (_ga, _gid)Third-party, AnalyticsWebsite traffic analysis (umap360.com only)Up to 2 years
  • We do not use advertising, retargeting, social-media, or fingerprinting cookies
  • We do not sell or share data with data brokers
  • We do not set cookies on behalf of third parties beyond Google Analytics (and only when you opt in)
5. Browser controls

Disabling cookies in your browser.

Every major browser lets you block or delete cookies for a specific site or globally. The exact steps differ; the official help pages are the canonical reference:

  • Chrome · Safari · Firefox · Edge · Brave — all expose “Site settings” or “Privacy and security” panes that include cookie controls
  • Mobile browsers have equivalent controls under their settings menus
  • Disabling strictly necessary cookies may prevent you from signing into the UMAP360 dashboard or completing forms on umap360.com

The browser-level Do Not Track and Global Privacy Control signals are honoured automatically — see Privacy Policy §16.

6. Third parties

Who else might set cookies.

Beyond the inventory above, third parties that we embed for specific flows may set their own cookies under their own policies:

  • Razorpay — set during the dashboard checkout flow only (not on umap360.com marketing pages). Governed by Razorpay’s privacy policy.
  • Vercel — our hosting provider may set short-lived cookies for edge routing and security. Governed by Vercel’s privacy policy.
7. Changes

When this policy changes.

We update this page whenever the cookie inventory changes (a cookie added, removed, or repurposed) or when the consent flow changes. Material changes are flagged in the Last updated date at the top of this page.

We use cookies for analytics — to understand how visitors use UMAP360 and improve the product. Essential cookies (session, forms) always run; analytics cookies wait for your call. See cookie policy.