Simple, Transparent Pricing
That Grows with You
Start free for up to 10K users. Scale with confidence. No hidden fees, cancel anytime.
Starter
No credit card required
- Up to 10K identified users/month
- Basic identity stitching
- Email recovery
- 30-day data retention
- Community support
Starter Plus
14-day free trial
- Up to 50K users/month
- WhatsApp + Email + SMS
- 90-day retention
- 5 team members
- Email support (48h)
Growth
14-day free trial
- Up to 100K users/month
- All channels + RCS
- 12-month retention
- Unlimited team members
- API access
- A/B testing
- Priority support (24h)
Enterprise
Custom pricing
- Unlimited users
- Dedicated account manager
- Custom integrations
- 99.99% SLA
- White-label option
- Priority phone support
- Custom contracts
Compare All Plans
Every feature, compared side-by-side
| Feature | Starter | Starter Plus | GrowthPopular | Enterprise |
|---|---|---|---|---|
| Identified Users/Month | 10K | 50K | 100K | Unlimited |
| Identity Stitching | ||||
| Email Recovery | ||||
| WhatsApp Recovery | ||||
| SMS Recovery | ||||
| RCS Messaging | ||||
| Data Retention | 30 days | 90 days | 12 months | Custom |
| Team Members | 1 | 5 | Unlimited | Unlimited |
| API Access | ||||
| A/B Testing | ||||
| Custom Integrations | ||||
| Dedicated Manager | ||||
| SLA | 99% | 99.5% | 99.9% | 99.99% |
| Support | Community | Email (48h) | Priority (24h) | Phone + Slack |
Frequently Asked Questions
Everything you need to know about pricing and features
Pricing & Billing
Yes! The Starter plan is completely free for up to 10,000 identified users per month. It includes basic identity stitching, email recovery, and 30-day data retention. No credit card required.
Yes. Starter Plus and Growth plans include a 14-day free trial. A credit card is required but you won't be charged until the trial ends. Cancel anytime during the trial with no fees.
We'll notify you when you approach 80% of your limit. You can upgrade to the next tier anytime. We never stop tracking data or block your account for overages.
Pay for 12 months upfront and save 20%. For example, Growth is ₹20,000/month (₹2.4L/year) instead of ₹25,000/month (₹3L/year). That's ₹60,000 in savings annually.
Yes. Upgrade anytime and pay the prorated difference. Downgrade or cancel at the end of your current billing cycle. No lock-ins or penalties.
We accept all major credit cards (Visa, Mastercard, Amex), UPI, bank transfers for annual plans, and international wire transfers for Enterprise customers.
Features & Technical
When a user drops at a defined funnel step, UMAP360 fires a webhook within 60 seconds. If you've connected a WhatsApp API (Gupshup, Interakt, or WATI), a personalised message goes out automatically. Average WhatsApp open rate: 68%.
Out of the box: Meta Ads, Google Ads, Shopify, CleverTap, Gupshup, Interakt, and webhooks. SDK works on web (JS), iOS, Android, React Native, and Flutter. Zapier/Make.com connectors available.
Features are identical. India pricing (in ₹ INR) uses purchasing power parity to make the platform affordable for Indian businesses. International pricing is in $ USD.
Yes. Every account includes a Right-to-Erasure API endpoint. One API call permanently purges the entire identity chain. Deletion completes within 30 days with a confirmation receipt.
Most companies are up and running in under 30 minutes. Add our SDK snippet, connect your ad accounts, and you'll start seeing data immediately. Full integration typically takes 1-2 days.
Yes. All PII is SHA-256 hashed before storage — we never store raw contact data. Data in transit and at rest is AES-256 encrypted. Hosted on AWS with 99.9% uptime SLA.
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