Case study · E-Commerce

Deccan E-commerce Services hit ₹58k with UMAP360.

Revenue recovered in the first 6 weeks. ₹58,000 recovered via WhatsApp triggers in 6 weeks at an 8.4% cart-recovery rate.

The story
  1. 01

    The challenge

    74% cart abandonment with zero recovery capability. Over 65% of traffic was cookie-blocked, making Meta and Google attribution unreliable. Monthly ad spend of ₹4.5L was producing unclear ROI.

  2. 02

    The recovery loop

    Triple-Stitch identity resolution went live with WhatsApp recovery triggers. Ad click IDs captured server-side. Funnel tracking set up across web and mobile in under three days.

  3. 03

    Six weeks in

    ₹58,000 recovered via WhatsApp triggers at an 8.4% recovery rate. Attribution clarity improved from 26% to 79%. The platform paid for itself by week five.

Impact

The measured outcome.

  • ₹58k

    Revenue recovered.

  • 8.4%

    Cart-recovery rate.

  • +29%

    Attribution lift.

  • 4.1x

    Platform ROI.

Within 6 weeks we could actually see which ads were driving real orders. The WhatsApp recovery was the first time we recovered abandoned carts at scale — ₹58,000 that would have just been lost.
Deccan E-commerce Services logo
D. Suresh
Founder, Deccan E-commerce Services · Hyderabad
₹58krevenue recovered

Run the same loop on your funnel.

Free up to 10K monthly users. INR-priced plans. Setup in five minutes.

DPDP · GDPR · SHA-256 · SOC 2 in progress

We use cookies for analytics — to understand how visitors use UMAP360 and improve the product. Essential cookies (session, forms) always run; analytics cookies wait for your call. See cookie policy.