Case study · MarTech

Namma Tech Solutions hit +33% with UMAP360.

Lead-attribution lift. Lead attribution lifted +33% with WhatsApp drop-recovery feeding qualified pipeline.

The story
  1. 01

    The challenge

    Lead-source attribution had been guesswork for two years — Google and Meta reports disagreed by 40%. Monthly ad spend was producing leads but no one could trace which campaign actually earned each qualified pipeline entry.

  2. 02

    The recovery loop

    Server-side click-ID capture closed the gap between Meta + Google clicks and the dashboard’s lead records. WhatsApp drop-recovery added a second pass on cooled-down enquiries within 60 minutes of dropoff.

  3. 03

    First quarter

    Lead attribution lifted 33% — half from cleaner source tagging, half from server-side click-IDs that survived ad-block. CAC dropped 15% by reallocating spend away from over-credited channels. WhatsApp recovery added a 7.6% pipeline lift on top.

Impact

The measured outcome.

  • +33%

    Lead attribution.

  • 15%

    CAC reduction.

  • 7.6%

    WhatsApp recovery.

  • +19%

    Pipeline lift.

For two years our lead-source reporting was guesswork. UMAP360 stitched the click chain server-side and we finally saw which Google and Meta campaigns were earning real qualified leads. Recovery via WhatsApp added another 7.6% on top of what we thought was already lost.
Namma Tech Solutions logo
Arjun Ramesh
Head of Growth, Namma Tech Solutions · Bangalore
+33%lead attribution

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