Before you build dashboards or campaigns on your data, make sure it's actually arriving. There are two easy ways to confirm.
In the setup wizard
Step 3 of the welcome wizard ("Verify") watches for incoming data live. It shows a checklist that lights up as each signal is detected:
| Milestone | What it confirms |
|---|---|
| First event received | The tracker reached UMAP360 — you're connected |
| User identified | At least one visitor was tied to a known identity |
| Connector linked | A data source (ads, store, payments) is connected |
| Revenue event captured | Revenue data is flowing in |
You only need the first event to move on — the wizard unlocks Continue as soon as it arrives, and the other three are informational. If nothing shows up after about ten minutes, an in-app troubleshooting link appears. You can also Skip verification and confirm later.
In the Events stream
Any time after setup, open Events to watch raw activity arrive in real time, newest first. It's the definitive place to confirm tracking is working.
Each row shows the event name, the profile and user it's tied to (or Anonymous), and when it was received. Click a row to expand its full detail, including every property and the automatic context (browser, device, session, page).
To find a specific event:
- Search the stream by event name, anonymous ID, or user ID.
- Filter to a single event name with the dropdown.
- Click Refresh to pull the latest.
Trigger an action on your site (load a page, click a tracked button) and you should see the matching event appear within a few seconds.
If you don't see events
Check these first
Most "no events" issues come down to one of these:
- The tracker isn't on a live, public page yet — a snippet that only runs on
localhostwon't send real traffic. - The write key in your snippet doesn't match the one in your workspace. Copy a fresh snippet from Settings → API Keys.
- The page didn't actually load the snippet. Open your browser's developer tools, go to the Network tab, and look for UMAP360 requests when the page loads.
If events still aren't arriving, developers can turn on the tracker's debug logging to see what's happening in the browser console — see the developer verification guide. For anything else, head to Troubleshooting & support.
Next step
Seeing events? You're ready to read your data — head to Your first dashboard.
Last updated 2026-06-11